We always do our best to provide customer satisfaction through a deep understanding of what a customer wants and needs. We aim to meet or exceed these needs (whether we do a one-off contract or regular repeat business with the client).
We know that working as a team is essential to our success. This is why Partnership is a important value in our relationships both internally and with our Clients.
We propose our IT services with honesty to our Clients by ensuring beforehand that we will
able to achieve. Besides that, we handle Client information with all the appropriate
confidentiality.
We are always invested in our Client’s issues and get excited at making the difference. To
achieve this, we ask questions and listen. By doing so, we are able to identify the
inconsistencies and drive to the root causes.
Project and program audits and health checks
Coaching and guidance of your project and program managers
End-to-end project and program management
Customization and implementation of project and program management methodologies
Alignment of project and program portfolio with strategic goals
Setup and deployment of PMO and project governance
Preparation of documentation (SLA's, business process models, etc...)
Investigation on all application related
Design, code and test application fixes and minor enhancements
Management of maintenance tasks for applications, servers or interfaces
Business analysis activities
Coordination of appropriate resources in IT for application requests
Management of support and maintenance requests according to SLA
Provide an interface between customers, vendors, and IT
Design and develop new applications that help organizations address functional gaps and achieve business goals
Offer full Lifecycle Application Development services starting from requirements to application definition, application design and pilot run, and from application building and testing to implementation/roll-out and support
Network infrastructure
Server, device and database management
Computer operations
IT Infrastructure Library (ITIL) management
Help desk services